Private Branch Exchange phone systems, or rather PBX phone systems, have been a staple in business operations for decades. However, while some companies have embraced the change to cloud VoIP solutions, others are more apprehensive concerning the cost of such an upgrade. For an SME of any standing, it’s a perfectly reasonable concern. Why, one may ask? Because such business phone systems cost money and are also essential communication tools.

All of these put added pressure on deciding which PBX system to install. Mostly due to the reason it can have a knock-on effect on internal operations and customer-facing channels. However, we can only deal with modern problems via modern solutions. It’s here that products like Nebry UC help you take productivity levels to the cloud while saving money.

The nature of traditional PBX phone systems

Traditional PBX systems tend to feature handheld phone sets connected via the public switched telephone network (PSTN) lines. Unfortunately, this type of fixed-capacity network translates into costs. Those costs quickly rise when you place many calls, and even more so when those calls are overseas.

This very physical nature also means that not only do these sets depreciate rapidly, but the connections also need to be built with the maximum demand immediately. This means that even if you only register high call volumes once a month, you’re paying the same price for that service throughout the year.

Add in the fact that hardware and software updates for such systems need to be made on-site, and the picture of a phone system that’s unable to keep up with the times is revealed. And that’s before we factor in the modern landscape of business communication of video conferencing, integrated chats, screen collaboration, and file sharing that’s come to the fore.

The future is calling

While there is, naturally, an initial outlay to replace your current PBX system, in the long run, there’s so much time and money to save by taking operations to the cloud business phone system or cloud VoIP phone, not to mention the removal of geographical restrictions. So, how and when exactly would you start saving?

Well, almost immediately. By paying for peak capacity only when needed, you’re saving the cost of paying premium prices when demand is low. Having a centralized platform for all communication needs reduces the number of devices for each communication medium. If you have a compliance requirement to record calls, business phone systems or cloud VoIP phone systems can instantly do that without requiring physical disk space to host such recordings.

Scaling up or down depending on business needs is a lot easier. On another note, inter-office calls are free since all users will be on the same comms platform. And if you choose to install a “new” traditional system, there’s new device training that’s probably required and on-site installation. With cloud VoIP solutions, users can access new features immediately, and they find them highly user-friendly and intuitive.

However, the actual cost you need to consider is what you are sacrificing by putting off the switch. Not only does leveling up to the cloud VoIP phone systems benefit you in the present, but it also stands your company in better stead for the future.

Making the right choice

The easy part is choosing to shift to a cloud VoIP system. What’s trickier is selecting the right provider of business phone systems. Here we’ll name a couple of reasons why opt for Nebry UC.

First, as with all our services, we use a customer-centric approach for each client. In essence, each operation is unique and therefore requires different features for the service to excel.

Using artificial intelligence call sentiment analysis and call analytics, you can monitor call activity, service quality, and customer approval. This level of data collection allows you to quickly detect areas requiring attention. This result leads to better efficiency, happier customers, and by extension, better retention.

Nebry’s cost-effective pricing strategy for its cloud VoIP offering doesn’t allow for any sacrifice in quality either. As a result, there are also various tiers, each with its characteristics and benefits.

Phone numbers for more than 100 countries are available, supporting incoming and outgoing calls on local carrier connections via native caller ID. You can even stick to your current carrier. Nebry UC can connect to any provider in any country. As a result, you won’t have to change a single digit or contract.

There’s also the degree of flexibility that comes with Nebry UC as a business phone system. The communication and CRM apps you use can be integrated into the service, and you don’t even need to change your current crop of hardware since Nebry UC is suitable for most SIP-compatible communication devices.

Communication is such a critical factor for any organization, especially SMEs, that one can’t afford to miss out on using a more dependable cloud VoIP service that saves money right off the bat.

Time to boost your bottom line

Having familiarized yourself with the concept and benefits of cloud-form PBX systems, bringing them to your company should be your next step. We fully understand that it’s no easy decision, but postponing it not only results in higher ongoing costs, but you’ll also probably regret that you didn’t move sooner.

Contact our sales team to learn more about Nebry UC. Let us help you achieve your financial, productivity, and customer satisfaction goals.